Tuesday, December 23, 2008

Getting What You Pay For.

The problem I referred to a couple of days ago is still ongoing, so if back links to my posts are appearing on your site then my apologies but I'm not spamming you.

I've just discovered that Blogger are literally impossible to contact so I can't ask them what the problem is being caused by. They used to be contactable, I know because I did so back in 2006. This could violate my privacy, google/blogger is leaving a sign of which blogs I visit, now as it happens I don't visit (many) porn blogs, for example, but if I did stumble across one then the whole world would know as a banklink to this site appears.

Blogger's uselessness is hard to overstate, the provide a 'help group', where lots of other people who are experiencing the same problem can ask for help, but no one who can solve the problem is there. They also have a method of reporting a bug, but only from a preexisting menu of known bugs. So that is pretty much useless.

I realise that blogger is a free service, but even so their customer service is abysmal and it didn't used to be.

Update: Thinking about the problem some more.
  • It affects some other bloggers, so the problem isn't unique there is unlikely to be caused by my own hardware and software.
  • It has emerged recently so it isn't something wrong with the way that I configure my blog.
  • It is only affecting a small number of bloggers, so much so that even on relatively popular sights my unintentional spam is often alone.
  • Other bloggers are complaining about broken widgets.
  • As the problem is unique to Blogger but not universal or even common among all users it might be the result of a broken widget.
  • I shall try getting rid of most of my widgets, and disable banklinks on this site.

2 comments:

Daphne said...

Totally off topic, Ross.

I wanted to wish you a Merry Christmas before life got crazy tomorrow. I hope you and yours have a wonderful day.

Ross said...

Thanknk you, and Merry Christmas to you as well.